Sachin Kumar Mittal Connect
EASY SERVE · CPaaS & Messaging

WhatsApp Business API

Structured WhatsApp journeys for notifications, automation, support and live-agent conversations.

← All services
What we deliver

Built around the outcome—not just the channel.

01Official onboarding support
02Template management system
03Broadcast and notification automation
04AI chatbots and live-agent inbox
05CRM, ERP and Tally integration
Best-fit use cases

Where this service creates value.

Use case 01

Customer support

Designed as part of a connected, compliant communication journey—not an isolated activity.

Use case 02

Order notifications

Designed as part of a connected, compliant communication journey—not an isolated activity.

Use case 03

Lead qualification

Designed as part of a connected, compliant communication journey—not an isolated activity.

Use case 04

Service reminders

Designed as part of a connected, compliant communication journey—not an isolated activity.

Industries served

Relevant across growing and enterprise organisations.

RetailE-commerceHealthcareEducationReal EstateEnterprises
Implementation approach
01Discover

Clarify audience, workflow, compliance and success criteria.

02Design

Define the right channel, system and operating journey.

03Deliver

Launch, measure and refine with accountable support.

Related services

Build a connected communication ecosystem.

01
CPaaS & Messaging

SMS Solutions

Transactional, promotional, OTP and real-time alerts through DLT-aligned enterprise routes.

Explore service →
02
CPaaS & Messaging

RCS Business Messaging

Verified, rich-media business messaging with interactive buttons, measurable engagement and branded experiences.

Explore service →
03
Digital Infrastructure

CRM & System Integration

Connect messaging, voice and customer data so teams can respond faster and operate with context.

Explore service →

Ready to explore WhatsApp Business API?

Connect directly with Sachin Kumar Mittal for a founder-led EASY SERVE conversation.

Start a conversation
Frequently asked questions

Practical answers before you begin.

What is WhatsApp Business API & Automation?

WhatsApp Business API onboarding, template management, broadcasts, notifications, AI chatbots, live-agent inbox and CRM integration.

Who can use WhatsApp Business API & Automation?

WhatsApp Business API & Automation can support organisations such as BFSI, Retail & E-commerce, Healthcare, Education, depending on the use case, volume, compliance requirements and existing systems.

How do I get started with WhatsApp Business API & Automation?

Share your use case, target audience, expected volume and current systems. EASY SERVE will recommend the suitable setup and rollout approach.

Can this service connect with other communication channels?

Yes. As part of CPaaS & Messaging, the service can be planned with relevant messaging, voice, CRM, automation or digital-visibility channels as one connected customer journey.