Built from the ground up. Led with clarity.
Sachin Kumar Mittal is a Delhi-based entrepreneur with over a decade of experience in CPaaS, telecom-led engagement and digital business growth.
Engineering thinking. Entrepreneurial execution.
I began my professional journey in a technical engineering environment and later learned the fundamentals of customer relationships, operations and accountability in my family business.
In 2015, I founded EASY SERVE Communication with a simple belief: business communication should be easier to understand, easier to implement and more accountable for results. That belief grew into a CPaaS and business messaging company serving organisations across India.
Today, my work spans communication technology, AI-enabled workflows, partnerships, teaching and founder communities. I stay close to the real problem—how a business connects with its customers at the right moment, through the right channel.

Experience shaped across technology, business and community.
Founder & CEO · EASY SERVE Communication
Leading CPaaS, RCS, WhatsApp, voice, IVR, SMS and enterprise communication initiatives.
Founder · CPaaS Excellence Alliance
Building a trusted peer ecosystem for founders, CXOs and technology leaders in business messaging.
Founder · Dwarka Circle
Connecting local businesses, professionals and residents through a hyperlocal community platform.
Guest Lecturer · IIM Jammu & Board of Studies Member
Sharing applied entrepreneurial and industry insight with students and academic institutions.
View LinkedIn profile →“Technology creates value only when it makes communication clearer, faster and more useful for the customer.”
Let’s build something useful together.
Let’s discuss the communication, AI or growth challenge you are solving.
